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VALUES OUR PERFORMANCE
FOR 2005
   
Customer Focus – The organisation focuses on customers – understanding the issues they face, the markets in which they operate, and delivering the highest quality of service.
Expertise – We are experts in security solutions and know what makes a difference to our customers.
Performance – Through understanding customers' needs, applying our expertise and working together to always deliver on what we promise, we are able to drive superior performance - service performance for customers and financial performance for the organisation and its shareholders.
Best People – By attracting, employing and developing the best people in the industry, we use our security expertise to develop solutions to customers' needs.
Integrity – Integrity is a fundamental principle of our organisation – openness, honesty and operating to the group's ethical standards underpins every element of the organisation.
Teamwork & Collaboration – Teamwork and collaboration is the “glue” which binds the organisation together. Our people strive to create the best organisation and to deliver on what we promise to our stakeholders. We will only achieve our vision by working together. Sharing of knowledge and resources brings continuous improvement and ongoing development of the organisation.
   
  Whilst bringing the new organisation together and developing the strategy for the future, we have also continued to drive growth, improve profits and develop a platform from which the company can continue to move forward.
* at constant exchange rates, with 2004 comparatives being proforma for the combined businesses
** PBITA = Profit before interest, taxation, amortisation of acquisition-related intangibles and exceptional items