All Vacancies in Canada
G4S Canada is made up of three companies: G4S Security
Services, G4S Security Systems and G4S Cash Services.
The recruitment,
training and staff processes for the following vacancies is completely separate for each company.
Mississauga Branch: Control Centre Operators
G4S Security Services (Canada) Ltd. is one of the nation’s leading providers of security services. We deliver a comprehensive portfolio of security products and service solutions across Canada to clients in both the private and public sectors.Position: Control Centre Operators
Location: Mississauga, Ontario
Note: Successful candidates will be required to work in our Pickering location until our new station is in full operation (spring 2010).
Key Objectives:
- Ensure all work assignments are fully staffed according to job requirements
- Document all work hours, time differences and employee changes; these changes will result in the accuracy of payroll and invoicing with the branches
- Maintain master schedules for all security job sites
- Call monitoring
- Video monitoring
- Dispatching
- Escalation procedures
- Scheduling – ensuring vacancies due to absences of any kind are filled with the most suitable and qualified replacements
- Acting with professionalism and integrity
- Provide good service to internal and external clients
- Shares knowledge and capabilities; builds relations with other districts and regions
- Demonstrates an active interest in promoting safety consciousness in the workplace
- High school education as a minimum or equivalent
- Excellent customer service via telephone
- Work-related experience in the security industry (is an asset)
- Demonstrated ability to work effectively with employee groups and building partnerships at all levels of the organization
- Ability to use office software programs such as Word, Excel and PowerPoint
- Understanding of rotational shifts and site schedules
- Demonstrated ability to negotiate
- Client service/consulting skills
- Strong communication skills – verbal and written
- Shift work required (24/7) holidays included
- Work is performed in a main office with controlled temperatures
- Traveling may be required to perform work at various client sites or other branches
- Position is associated with highly sensitive personal employee information; extreme confidentiality must be practiced
- Must meet Ministry licensing standards
Please apply online or send your resume in confidence to Sandra Reid, Regional Human Resources Manager, Western Ontario.
