Securing Your World

G4S award for global intranet launch strategy

03 October 2012

G4S, the world’s leading international secure outsourcing group, has been named the winner of the ‘Best Intranet Launch Strategy’ award by an industry leading organisation

The award, which was presented at the Intranet Excellence Awards during the Interaction 2012 Intranet conference, aims to recognise the importance of corporate intranets as a key channel of employee engagement and communication.

G4S’ ‘Hub’ was launched in July 2011 to serve its 650,000-strong diverse workforce across the globe in various capacities. The company was commended for its innovative use of online and offline tools as part of the launch strategy.

The ‘Hub’ is a single source for all Group-based resource and supports the company’s regional businesses. It was developed with the principal aim of creating a central repository of group information, providing clear signposts to G4S tools and systems to prevent duplication of effort.

The core digital team adopted a phased approach for their intranet launch. It engaged editors and contributors during each stage of roll-out, enabling the development of a relevant and appropriate portal for each of the business’ 125 locations across the globe.

The final launch was supported by wider internal marketing activities which included competitions, quizzes and the development of a broad suite of marketing collateral.

Charlotte Borthwick, digital communications executive, G4S plc said: “We are delighted to win this award. With such a diverse workforce, it is always important for us to ensure that we are developing systems that work across multiple regions where people will have very different requirements.

“For this to work, we knew that engagement needed to start at the first development stage of the process, which is why we ensured that a broad base of employees were involved from the very outset.”

Nigel Williams, community manager, Interact said: “We particularly liked G4S’ method of providing general launch collateral to multiple countries with the freedom to add a local touch, making The Hub people centric, not business generic. Creating a team of web editors proved a quick and effective method of sharing knowledge, good practice and lessons learned.”

    Contact details

  • Piers Zangana (Media Relations Manager) : +44 (0) 1293 554 448

    Media Enquiries

  • Adam Mynott (Director of Media Relations) : +44 (0)1293 554400

About G4S

G4S is the leading global, integrated security company, specialising in the provision of security services and solutions to customers. Our mission is to create material, sustainable value for our customers and shareholders by being the supply partner of choice in all of our markets.

G4S is quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S is active in over 110 countries and has 623,000 employees. For more information on G4S, visit


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