Our key sectors and customers
G4S has a broad customer and geographic base, with thousands of customers ranging from small local companies to governments and global corporations
Our two key customer groups are commercial businesses and governments. In the commercial sector we have a broad customer base with thousands of commercial customers ranging from small local companies to large multinational corporations.
The duration of customer contracts vary, from high-profile annual contracts for securing sporting or entertainment events to 25-year government contracts for the construction and management of prisons. In practice, many of our customer relationships are long‑term and result in contracts being renewed regularly, resulting in high customer retention rates that are above 90% averaged across the group annually.
Find out more about our customers and key sectors on the Secure Solutions and Cash Solutions pages.