Our business model

G4S aims to become an integral part of the customer’s organisation helping them to achieve their own strategic objectives

The G4S business model is focused on developing partnerships with customers to move from a basic level of service delivery and excellence in each of our core services in phase 1, through to delivering analysis,
expertise and design capability in phase 2 and the design, project management and delivery of fully outsourced solutions for our customers in phase 3.

As the service complexity and customer integration increases, so does the customer partnership and the longevity of the relationship.

A key goal is to encourage an increased proportion of customer relationships which are of the type described in phase 3 in the model here.