In 2017, G4S Belgium won a six-year contract to continue to provide security services at Brussels Airport, one of Europe’s busiest travel hubs. With a team of 900 employees, G4S will provide terminal security, passenger and remote screening, hold-baggage screening, access control for VIPs, crew and general aviation personnel, and supervisor presence inside the airport authority’s operations centre. A ground-breaking approach to the contract helped G4S secure the win. The team developed an ‘output’-based contract, working closely with the customer to establish their key performance indicators. Confident that G4S can deliver over and above the customer’s requirements, G4S is paid for the services which are successfully delivered.
G4S provides aviation and security services in 120 airports, across 45 countries, as well as working for 85 airlines. In Belgium, G4S also secures Brussels South Charleroi Airport, providing 400 highly-trained personnel.