Quality assurance

As the name suggests, this service seeks to reassure end users of a service that they can expect certain standards and levels of quality. These may relate to service, physical product or both.

VisitBritain

For VisitBritain, we operate the assessment service which gives accommodation providers their star ratings. We

Schedule over 25,000 assessments annually
Handle the helpdesk and payment aspects for all scheme participants
Market the scheme and maintain interest in partnership with VisitBritain

For the Isle of Man, Jersey and Guernsey, we operate a similar service, with assessments completed annually in season.

Back to Assessment services