I.T. Solutions

Wackenhut invests in technology innovation by designing systems for use by both Wackenhut offices and customers as a strategic element of the Corporation’s commitment to ongoing customer service. Wackenhut maintains a constantly evolving portfolio of Information Technology capabilities that differentiate Wackenhut from its competitors, including:

Labor Scheduling:
A proprietary standardized system, fully integrated with payroll and billing that efficiently schedules security officers who meet specific site qualifications and requirements.

Automated Check-In System:
Allows security officers to check-in at the beginning and end of a shift, validates that all posts are fully covered, and notifies supervisors immediately of any open posts. Customers can securely view both summary and detailed reports.

Incident Tracking and Reporting:
A fully functional incident tracking system, accessible through a secured Internet connection, providing advanced reporting capability to Wackenhut’s customers at no cost.

On-Line Key Performance Indicator (KPI) Customer Reporting:
A best-in-class automated reporting system that provides customers with online access to core Key Performance Indicators (KPIs), including employee turnover, employee retention, client visits, training, spend by location, and safety.