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I.T. Solutions

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Wackenhut invests in technology innovation by designing systems for use by both Wackenhut offices and customers as a strategic element of the Corporation’s commitment to ongoing customer service. Wackenhut maintains a constantly evolving portfolio of Information Technology capabilities that differentiate Wackenhut from its competitors, including:

Labor Scheduling:
A proprietary standardized system, fully integrated with payroll and billing that efficiently schedules security officers who meet specific site qualifications and requirements.

Automated Check-In System:
Allows security officers to check-in at the beginning and end of a shift, validates that all posts are fully covered, and notifies supervisors immediately of any open posts. Customers can securely view both summary and detailed reports.

Incident Tracking and Reporting:
A fully functional incident tracking system, accessible through a secured Internet connection, providing advanced reporting capability to Wackenhut’s customers at no cost.

On-Line Key Performance Indicator (KPI) Customer Reporting:
A best-in-class automated reporting system that provides customers with online access to core Key Performance Indicators (KPIs), including employee turnover, employee retention, client visits, training, spend by location, and safety. Professionalism with Integrity