Leadership Program

There are plans to extend the program to an additional 135 delegates in 2022, especially now that face-to-face delivery is possible again. Identifying and developing our future leaders via the program will help us as we continue to live our ‘promote from within’ culture, develop our existing employees and fill management vacancies internally.

Development

In addition to running the Leadership Programs, our Learning and Development team have continued their efforts to improve and extend our online range of courses and learning materials. We already offer over 1,200 separate courses across the learning and development platforms in our North American and international businesses.

These utilize an extensive range of books, briefings, courses and podcasts, many of which are available in multiple languages for employees to access at a time to suit their schedule and learning style preferences. The courses support orientation and onboarding programs for new employees, as well as the development of professional and operational skills for frontline staff.

During 2022, we will introduce new functionality to capture appraisal information online via our learning management systems to make the process easier and quicker. The new approach will also provide better links between the learning needs identified and the digital learning resources available.