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We're Recruiting Security Officers for Shell Australia

About Shell

Our security services for Shell Australia support their production of liquid natural gas and provide a safe, secure and hazard-free environment for their employees, contractors and visitors to operate in. 

We provide critical asset protection, access control, maritime security, concierge services, CCTV operators, and foot and vehicle patrols. 

Most of our staff are located in various sites in and around the Western Downs/Surat Basin in Chinchilla, Queensland, three hours from Brisbane. We also have Reception Plus officers working in Shell Corporate offices across Australia. 
About the roles
Reception Plus Officers
Our Reception Plus Officers play a concierge function and ensure the safety, security, and good order of Shell’s Corporate Offices. With locations across Australia, they perform reception officer duties, security patrols, record keeping, access control, CCTV monitoring, and assist the facilities management team. 

Mobile Patrol Officers
Mobile Patrol Officers are skilled in mobile navigation and trained to deter, detect and report suspicious activities in and around gas fields that are targeted for theft. 

As part of a two-person team, they travel in a light vehicle to patrol field assets and act as a visual deterrent. They also provide surveillance using observation devices such as tablets, digital applications, DSLR cameras, and thermal imaging infrared cameras.
About the roster

Reception Plus Officers
The roster runs from Monday to Friday and includes 9-hour day shifts. 

Mobile Patrol Officers
The roster runs from Wednesday to Wednesday and includes 12-hour night shifts, which are worked 7 days on, 7 days off.   

Reception Plus Officers
$25.41 per hour + super + first aid allowance of $6.49 per shift.

Mobile Patrol Officers
$36.96 per hour + super.
About the recruitment process

Shortlisted applicants will be invited to attend a 30-minute video interview. 

If successful after the interview, the G4S Talent Acquisition team will email you a series of items to complete and return: 

Your ID and relevant Qualifications.

National Police & Reference Check Form. 

You will also need to complete and pass a pre-employment medical assessment. For Medical Assessments, our providers work with candidates to select the most suitable available location.

Upon passing, you'll receive an employment contract plus a final set of Onboarding Forms to complete.

Mobile Patrol Officers
Before starting work all Mobile Patrol Officer candidates must also complete an Operate Light Vehicle course.

Benefits of the role

Reception Plus Officers

  • Great work environment - work in a modern, recently refurbished office space with a great kitchen, a coffee machine, and a comfortable work area.
  • Work/Life balance - Permanent Role | Monday to Friday roster
  • Great earning potential - 9 hours per shift / 45-hour work week.

Mobile Patrol Officers

  • Flexibility and work/life balance - 7 days on / 7 days off.
  • Accommodation and meals provided by G4S.
  • Access to a state-of-the-art gym and running track.
  • Paid training provided for by G4S including an Operate Light Vehicle Certificate.
Eligibility Criteria

All Roles

  • Certificate II or III in Security Operations.  
  • Current and Valid State Security License. 
  • First Aid & CPR Qualifications.

Reception Plus Officers

  • Security License with the Control Room or Monitoring Centre Endorsement.
  • Computer literacy.
  • Strong verbal communication skills.
  • Experience with access control systems and CCTV. 

Mobile Patrol Officers

  • Manual driving license (or be willing to get this).  
  • Previous security experience (mobile patrol experience is desirable, but not essential).  
  • Willingness to use and learn new technology.
Submitting your application
Your application must be submitted online via Please pay particular attention to the closing date and time of the vacancy, which will be specified in the advertisement, as late applications will not be accepted. You will receive a confirmation email once you have successfully submitted your application. Should you experience difficulties applying online please contact the Talent Acquisition Team for assistance by emailing
What happens after you apply
Throughout the selection process several assessment methods may be used, including ....

You will be informed of the process to be followed for the vacancy you are applying for. Once the selection panel has finalised its assessment, you will be informed of the outcome of your application and be offered the opportunity to seek feedback.

Frequently Asked Questions

Reception Plus Officers
Why do I need the control room or monitoring center endorsement on my security license?
This is required because a large part of the role involves actively using CCTV and access control systems. 
Why do I need a current First Aid and CPR qualification?
This is required because you a required to be a first aider on site. You will receive a first aid allowance per shift for holding the qualifications and performing any first aid duties when required.
Mobile Patrol Officers


Why do I need a manual Driver's Licence?
 A manual driving license is required because many of the vehicles provided by Shell are manual vehicles.
 What is an Operate Light Vehicle (OLV) Course? Do I need to pay for this?
An OLV course is a full-day (8-hr) course which gives you the skills to drive light vehicles (vehicles under 4.5t). These are the vehicles we use onsite. We will pay for the course and try to find the closest location near you. You will need to attend and pass this course before you can start working with us.

About G4S

About G4S Operating Portfolios

G4S operates two distinct operating portfolios, Justice Services and Integrated Security Services. 

Our Integrated Security Services support major government, industry and corporate clients.  In every contract, we tailor security solutions for individual operating environments to protect critical assets, infrastructure, services and people.  These staff work in various settings, from government, education and health, to retail, telecommunications, resources and energy, as Court Security Officers, Concierge/Corporate Security, Maritime Security Officers, Control Room and Speed Camera Operators.

By managing risk, we help governments, business, judiciary and community services operate with peace of mind and efficiency.  Clients include State Government Departments, Courts and Tribunals, Youth Justice Centres, Police, and banks and energy companies, in Victoria, New South Wales and Western Australia.

Our Justice Services support the Australian justice system by helping government and law enforcement agencies to mitigate the impact of crime on resources, infrastructure and the economy.  These staff work in correctional facilities, courts, police custody, electronic monitoring, prisoner transport, and offender rehabilitation, as Correctional Officers, Prisoner Transport Officers, Nurses, Clinicians, Support Officers and Custody Officers.

By managing people in prison and delivering safety, security and respect for people in custody, including transporting and escorting offenders, G4S keeps communities safe and reduces re-offending.  Clients include State Government Departments for Justice and Community Safety, Corrections, Police, Social Services and Forensic Health, in Victoria, South Australia, New South Wales and Western Australia.


Equal Employment Opportunity Employer
G4S celebrates and supports diversity and is proud to be an Equal Opportunity workplace.  Our culture is one of inclusiveness and our goal is to welcome and retain staff who represent the whole community.  People from diverse backgrounds bring valuable perspectives, experiences and knowledge.  We welcome applications from people of all backgrounds and walks of life.