ATM Managed Services

Layanan Manajemen ATM

Cash Replenishment, Monitoring and Forecasting: G4S operates the largest fleet of armored vehicles currently delivering cash and valuables.  Combining with cash monitoring and forecasting, G4S offers a cash replenishment services in an end to end approach, allowing the added benefit of outsourcing to G4S not just replenishment but also, the total cash management. 

First Line Maintenance: G4S can provide ongoing maintenance of ATM such as, the removal of jammed notes, download of programmes, replace receipt paper, collection of captured cards and journal rolls, replenishment of on-site marketing material, installation of ATM screen software, etc. 

Second Line Maintenance: G4S can provide a full maintenance solution to your multi-vendor ATM estate; allowing all your maintenance requirements to be conducted by a single supplier. Our methodology is to swap out parts on-site, thereby increasing the percentage of first time fix and reducing machine downtime. 

Alarm Call-out, System Supply, Monitoring and Maintenance: In addition to our 24-hour alarm call-out services, G4S can also offer leading edge signaling technology alarm system and provide alarm monitoring and maintenance. 

End to End Solution: Under G4S’ management, utilizing advanced monitoring tools, this will enable us to proactively monitor the ATM health and cash status, initiate fixes, distribute screen content and software patches remotely, giving us direct accountability for managing and driving superior performance in ATM network availability.  Furthermore, we will be able to employ sophisticated cash forecasting software to reduce the overall cost of cash and optimize replenishment schedules to match our logistical network.