New Technology with a Personal Touch
As a financial services organization, Northwestern Mutual helps clients plan now to prepare for the future. And at the end of 2014, the Milwaukee-based company took that goal to task when planning a security strategy for a new building in the heart of the city. The 32-story, 1.1 million-square-foot Northwestern Mutual Tower and Commons houses about 2,400 Northwestern Mutual employees and signals a shift in the organization's approach to business.
"In essence, it was revolutionizing our organization from an insurance and financial investment company into a financial tech-savvy organization," explains Bret DuChateau, corporate security consultant at Northwestern Mutual. "How do we position ourselves over the next few years to build this brand new state-of-the-art building to attract the workforce of the future, and how leading up to that do we design and integrate systems into that building that will set us up for the future?"
DuChateau has been on Northwestern Mutual's security team since 2004, and the new building presented an opportunity to not only update the technology but position the organization's security approach as one that will be cutting-edge for years to come.
Key to this concept was considering how technology could augment a physical security presence through digital guest registration systems, data analytics, and streamlined command center protocols. First, however, DuChateau had to get the entire campus on the same security platform.