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Health and safety

The safety and wellbeing of our employees and those in our care is one of our key priorities. Our goal is zero harm.
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Safety is of paramount importance to the Group. G4S has a relentless focus on enhancing safety policies, standards and culture.

The nature of our work and the environments in which we operate mean that security and safety present an operational and strategic risk to our business. We believe that setting the highest standards for health and safety across our industry helps to keep our colleagues safe and builds employee loyalty and commitment to G4S.  

We recognise that our businesses operate in different contexts and face varying levels of risk. The health and safety strategy sets the framework and provides a vision of how each business can progress from a level of compliance with health and safety regulation to a level of differentiation, where G4S leads the industry in health and safety practice.

All businesses within the Group assess their performance against a set of core health and safety standards. Compliance is monitored and periodically audited with reviews of performance at the highest levels of the organisation.

Sadly, during 2020, 15 of our colleagues lost their lives and our thoughts remain with their families.  This a further reduction in the trend level of fatalities with 20 fatalities in 2019 which was significantly lower than the level of 49 fatalities in 2013. We acknowledge the efforts of colleagues across the group who continue to strive for our goal of zero harm. In particular we are grateful to all employees who have helped the group with improved road safety, recording a 90% decrease in road traffic fatalities since 2013 when we first launched the road safety improvement programme.

We continue to reduce our injury rate. During 2020, the Group Lost Time Injury incidence rate was 4.6 per 1,000 employees (2019: 5.7).

Workplace Fatalities

In addition, during 2020, we launched a mental health awareness campaign entitled Ready to Work, recognising that communities have been under additional stress during the year with the impact of COVID-19.

Supporting our colleagues through the pandemic

Against the backdrop of the global pandemic, G4S colleagues responded with extraordinary courage and resilience and we are proud and grateful for the professional commitment they have demonstrated in protecting themselves, their colleagues, our customers and members of the public.

To protect staff and others from the pandemic, we took a number of essential actions:

  • Carried out risk assessments at all G4S and customer locations
  • Agreed safe practices with customers to keep them operational
  • Mandated protective measures for all employees
  • Updated all of our business continuity plans
  • Co-ordinated the supply of millions of items of personal protection equipment to employees around the world
  • Provided employees with learning materials on managing their wellbeing and access to local welfare services

As the waves of the pandemic have spread through communities across the globe, our business leaders continue to ensure that safe practices and protective measures remain in place.

Progress Against 2020 Commitments

Coordinate the response to the Covid-19 pandemic. Ongoing - Maintaining the controls aimed at preventing the spread of the virus in the workplace, in line with guidance from public health authorities.
Review controls for road safety in high-risk countries. Complete - Review completed, focusing on businesses operating in Africa and India.
Improve safety risk management in non-traditional services. Complete - Reviewed our controls and issued guidance to businesses on managing the risks.
Review firearms policy. Complete - In addition to the existing policy, a standard set of firearms safety rules has been implemented in all businesses.

Improving driver safety

We recently introduced new high-visibility clothing for our motorcyclists in Thailand, and brightly coloured seat belts in Hong Kong which enabled a visual check.

Safety first

The number of road-traffic fatalities

has decreased by 67% since 2013 when

the first road safety programme was


Road Safety


At G4S you are assured a world of opportunities. Our employees and services touch the lives of others every day. 

G4S security officer next to an airplane


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