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Securing Your World

Securing our peopleAdd this

As one of the world’s largest private employers, our approach to people management has a material impact on our business and is a key focus for our management

Only with the expertise and commitment of our people will we be able to meet our customers’ expectations and deliver on our organisational goals. To secure this commitment we focus on the areas set out in the HR standards below which we believe have the greatest impact. By doing this we believe we stand the best chance of attracting, recruiting, engaging and retaining the best people.

 Key achievements in 2012

Priorities in 2013

Health and safety

  • A 22% reduction in work-related fatalities from 76 in 2011 to 59
  • Establishment of online forum for health and safety practitioners to gather knowledge, share information and develop best practices
  • Good progress with the implementation of the action plans from Critical Country Reviews (CCRs) of health and safety
  • A reduction in work related fatalities in eight of the 13 countries where CCRs have been conducted
  • Formation of a road safety steering group and development of an action plan to reduce accidents
  • Gathering of lost time incident data to identify and respond more proactively to potential health and safety risks
  • Further Health and Safety Critical Country Reviews and monitoring of the action plans to ensure continued reduction of work related fatalities and sharing best practice H&S approaches
  • Implementation of the road safety action plan in priority countries
  • Continued monitoring of health and safety globally

 

 

Talent and succession

  • An increase in the number of senior management vacancies filled through internal promotion to over 50%
  • A 10% increase in the population included in talent pools for leadership positions
  • Further develop succession plans for key management roles
  • Review of training content and methodology for middle managers

   

Diversity and inclusion

  • Improvements in the representation levels of women in management from 21% to 22.5% and in front line roles from 10.7% to 12.1%
  • Work with specific businesses to improve representation of women in supervisory positions and the talent pipeline
  • Work with specific businesses to improve representation of women in supervisory positions and the talent pipeline
  • Continued implementation of cultural awareness training

 

 

Employee engagement

  • Induction DVD launched for all front line employees focused on ethics and values
  • More training tools for front-line managers to help them engage employees
  • Improvements in employee appraisal tools to provide better feedback to managers
  • Maintenance of an employee stability rate of 72%
  • Third global employee engagement survey to be completed
  • Launch of revised management “on-boarding” tool
  • Continue to develop constructive union relationships across our businesses

Case Studies

Jonathan - Johannesburg, South Africa

Jonathan - Johannesburg, South Africa

Our increased focus on health and safety and the series of comprehensive action plans originating from our Critical Country Reviews, has helped to reduce the number of work-related fatalities across our Africa region by 19%. We are proud to be securing our people.

Interview - CSR

Nick Buckles, CEO

"There are many benefits of having an embedded CSR strategy and operating to high ethical and other standards."

Read our interview with Nick Buckles, former Chief Executive on securing our future.

Did you know...

G4S employees 620,000 people

Our Asia Middle East region continues to be the largest region with over 252,300 employees. In 2012 the headcount in the Americas region increased to 132,700: 58,600 in North America and 74,100 in Latin America and the Caribbean due mainly to acquisitions in Brazil.

Front line employees who work in service delivery or customer facing roles comprise 90% of the workforce with 10% of employees in management, supervisory and support roles.