G4S Indonesia hosted a Key Account Manager Workshop to strengthen employees' communication skills and improve client relationships and business opportunities.
Mastering Communication Skills in KAM Workshop
G4S Indonesia conducted a Key Account Manager (KAM) Workshop to enhance effective communication skills among its employees. Held from February 29th to March 1st, 2024, at Menorah Building BSD Tangerang, the workshop was attended by all G4S Indonesia KAMs and several other employees.
The workshop featured Mr. Antakirana, an experienced resource person, who covered various essential aspects of effective communication. Topics included semantic model communication skills, mastering key communication techniques, managing oneself and maintaining relationships, and mastering persuasive communication skills.
Recognizing the importance of effective communication in building strong customer relationships, G4S Indonesia aims to equip its KAMs and employees with the necessary skills to foster better client interactions and enhance business opportunities.