Training
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To date, two types of training were provided by G4S Madagascar: Security Driver Course and Basic Security Course but with the large experience of global company, other specialized training can be delivered in accordance with any future requests from the client.
Security Driver Course:
As drivers, you are responsible for your vehicle and those travelling within. This course is aimed at reducing the loss of personnel and vehicle by road traffic incidents, hi-jack or ambush. This training will give you the confidence and awareness to make quick and effective decisions in crisis and critical situations.
This training is taking place in 5 days for basic and can be customized as the need of trainee.
Security Driver course program subjects:
Observation and awareness
Conflict management
Counter surveillance
Suspect / vehicle recognition
Commentary driving
Self-defense
Armed robbery
Defensive driving
References:
September 2011: UNICEF - Ambovombe, with 11 participants
October 2010: Imperial Tobacco, with 38 participants
September 2010: United Nations, with 100 participants
Basic Security Course:
Security guard manages risk, protects assets, and prevents losses, so they are an integral part of society. This basic security training program is tailored to teach the knowledge and skills necessary to provide an introduction to security.
The basic training is taking place in 10 days and refreshing course is required every 6 months after.
Basic Security Course program subjects:
Physical training
General guard orders
Bombs and other explosive devices
Self-defense and baton training
Memory training
Acess control
Suspect recognition
Search procedures (area, vehicle, person)
Patrol procedures
Intruder apprehension
Fire fighting
First aid
References:
July 2010: Peace Corps, with 14 participants (refreshing course)
October - November 2009: Peace Corps, with 14 participants
Regarding G4S's guards, they have to perform two or three weeks basic training, that is compulsory. Then, they follow more specialized training according to the evolution of their post.
Basic Training
Minimum Training Hours - 80 hours basic training will be allocated for (new) guard training. Guard’s posts will be covered during their absence by reserve personnel. Guards currently employed on the project will be given 40 hours re-certification training.
Basic Training Program Subjects:
Introduction to G4S
Observation and Awareness
Memory Training
Communication and Conflict Management
Awareness of Crime/ Terrorism Relevant to Madagascar
Self Defense and Baton Training
Bombs and Other Explosive Devices
General Guard Orders
Post Orders
Appearance and Demeanor
Drill
Regulations
Client Relations
Handover Procedures
Log Books and Report Writing
Access Control
Search Procedures (area, vehicle, person)
Patrol Procedures
Intruder Apprehension
Radio Communications
Fire Fighting
First Aid
Suspect Recognition
Vehicle Recognition
Use of Handcuffs
Arrest and Control
French Language Revision
Commercial Contract Procedures
Discipline
Supervisor Training Hours- 120 Hours. All potential supervisors must successfully complete the Advanced Security Course
Advanced Security Course Subjects:
Leadership
Supervision
Conflict Resolution
Public Relations
Arrest and Control
Advanced Self Defense and Baton Training
Use of Pepper Spray
Risk Assessment
Discipline
Guard Electronic Monitoring Systems
Radio Communications
Incident Control
Report Writing
Alarm Response
Intruder Apprehension
Counseling
Drill
Key Control
Planning
Post Inspections
First Aid
Medical Procedures
Motivating People
Instructional Technique
Customer Care
Problem Solving
Quality Control
Special Operations Team Training - 120 hours. The members of our Special Operations Team are trained in Special Intervention and Close Protection.
Special Operations Team training subjects:
Observation and Awareness
Advanced Self Defense
Use of Pepper Spray
Telescopic Baton
Advanced First Aid
Arrest and Control
Radio Communications
Client Relations
Search Procedures
Report Writing
The Role of the Protection Officer
De-escalation skills
Conflict Management
Defensive Skills
Threat assessment
Protocol
Observation and Awareness
Operations Orders
Surveillance
Counter Surveillance
Residential Security Team
Security Advance Party Duties
Improvised Explosive Device Recognition
Appreciation for a Close Protection Officer
Public Appearance
Office Security
Travel Security
Hostage Briefing
Vehicle Drills
Walking Drills
Reaction to Attack
Patrol Supervisors Training- 40 hours.
In addition to the Advanced Security Course all of our Patrol Supervisors must successfully complete the Patrol Supervisors Course.
Patrol Supervisors Course Subjects:
Arrest and Control
Post Inspection
Patrol Reports
Advanced Self Defense and Baton Training
Use of Pepper Spray
Supervision
Discipline
Arrest and Control
Conflict Resolution
Radio Communications
Incident Control