Business ethics and anti-bribery and corruption

Behaving with integrity and respect are key to G4S’ core values – they are an integral part of the Group’s strategy and form an essential foundation on which we carry out our business.

Thailand Staff

We believe that being a responsible and ethical business partner, employer, customer and supplier is not just a reaction to the challenges of legal compliance, but an important means of doing business and provides a clear market differentiator for G4S, particularly in many developing regions.

We have a group-wide business ethics policy that clearly defines what we consider to be acceptable and unacceptable business practices. We demand compliance with this policy from all managers and employees across the group.

In order to ensure that everyone in the group understands their obligations in relation to this policy, we carry out the following:

  • Regular updating and improvement of the G4S business ethics policy, incorporating evolving standards and legislation and evaluating any risk to the Group’s ethical standards.
  • Distributing the policy to senior managers and instructing them to review the policy and personally sign up to playing their role in ensuring its implementation and therefore the Group’s compliance.
  • Ensuring that all employees are aware of their obligations under the ethics code, through various communications channels, including values and induction training, employee magazines, awards programmes etc.
  • Providing specific training to all managers and supervisors on business ethics and preventing bribery and corruption through a tailored programme available in a variety of languages and formats.
  • Reinforcing our values and the importance of ethical behaviour through induction, employment contracts, staff handbooks, training and communications practices.

During 2017 we have received a total of 300 reports from our employees through our global whistleblowing hotline and case management system, Speak Out! 

This was 25% fewer than the previous year, but detailed analysis shows that employee grievances are being reported and handled more effectively via other channels. We believe it is very important that employees feel confident to speak out confidentially to ensure standards are met to protect people.

Whilst we believe that we must continue to raise awareness of Speak Out and further encourage our employees to report any concerns or wrong doing, we are pleased with the impact and use of Speak Out.

All matters reported to Speak Out are reviewed and directed to the most appropriate channel for action. Many of these matters are grievances which are transferred to the relevant HR department to follow up, as they are best placed to investigate and resolve the matter promptly. Concerns regarding operational procedures are investigated by local management to ensure that relevant standards are being followed.

Investigations relating to other matters, such as bribery, ethical or financial issues, are conducted by our internal network of investigators or by independent experts.

Matters of a serious nature are investigated at a senior and independent level, with 59 investigations completed during 2017.

The Group Ethics Steering committee has continued to oversee implementation of our whistleblowing policy, case management of whistleblowing reports, and to conduct regular reviews of serious cases, the investigations’ progress and the resulting actions.

Risk management

Our risks, including ethics and sustainability risks, are captured in a global risk reporting information system, These risks are formally reviewed annually by every business unit and head office function. An overview of our principal risks can be found in our integrated annual report

G4S Ethics code

Ethics Code

Priorities for 2018

  • Continue to increase awareness of Speak Out and create an environment in which colleagues are              confident that they may raise concerns without fear of retaliation.

contraband detection - UK

G4S have begun trailing an innovative prison contraband detection technology to prevent contraband from getting into prisons.

G4S offers contraband detection in the UK

Global whistleblowing system

Speak Out was set up to ensure that we uphold our core values, adhere to the law and deliver against the important commitments set out in our business ethics policy and ethics code.

anti-bribery and corruption

We will continue to develop and encourage a workplace culture in which all employees will feel confident that they may raise any ethical concerns.
Anti-bribery and corruption

Corporate Governance

In keeping with our global reputation, we are committed to achieving the highest standards of corporate governance, integrity and business ethics across all our operations, right around the world.

Audit Committee
Remuneration Committee
Nomination Committee
CSR Committee
Risk Committee

See also our Business Ethics Policy